My sister told me about this #retail success story of this local grocery supermarket in #China: #pangdonglai It's employee and customer-focused, and locals wait in queues as long as European EES passport control to get in. Video (8:59) by [at]YaoDecodes: https://www.youtube.com/watch?v=hg7ETj7JVZw&t=2 Article by Mark Tanner, China Skinny: https://chinaskinny.com/blog/pangdonglai-china-retail-superstar