I just had to reach out to #jlcpcb as my shipment seems stuck. And I was surprised: I opened the chat, told the AI my shipment is stuck and literally 5 seconds later "A customer agent joined the chat". That's freaking awesome! And it felt like the agent was typing at 200 words/minute, as quickly as they responded, also without a translator (due to spelling mistakes, which I domn't mind). Let's see if they keep the promise on following up via mail