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@ehashman@cloudisland.nz

2026-09-01 01:19 UTC

1Password users, stop wasting all your energy posting on social media about them sponsoring Omarchy and *contact support*. No one cares about the number of @'s the corporate handle is getting. Support tickets roll up into actionable metrics. You can email support@1password.com. You will probably get an AI response and need to request to be escalated to a human.

Replies (4)

  • @ehashman@cloudisland.nz There’s value in both. I contacted support first, and that’s probably true for many others. I’m glad someone posted about it or I never would’ve found out.

    Open ##4593346

  • @dgodon@mastodon.online 2026-09-01 03:17

    @ehashman@cloudisland.nz damn, I already switched off of LastPass a couple years ago. I wouldn’t mind if it was just me but switching family is rough. Tough enough to get them to use a password manager other than Chrome

    Open ##5267409

  • @jbaert@mastodon.social 2026-09-01 03:38

    @ehashman@cloudisland.nz this is how I found out and yikes

    Open ##5267411

  • @Zelda@m.ai6yr.org 2026-09-01 04:43

    @ehashman@cloudisland.nz Modern ticketing systems have spam boxes with automated replies to manage public outcry. You have to speak their language, and money is all they understand. So long as you're willing to provide them with money, everything else is white noise, and all your feelings, values, morals, and ethics are worthless. When a corporation claims to have heard the public outcry, what they really mean is that it was finally negatively impacting their profits, not that they heard your voices. You have to speak their language and they speak with money.

    Open ##5267413