@ehashman@cloudisland.nz Modern ticketing systems have spam boxes with automated replies to manage public outcry. You have to speak their language, and money is all they understand. So long as you're willing to provide them with money, everything else is white noise, and all your feelings, values, morals, and ethics are worthless. When a corporation claims to have heard the public outcry, what they really mean is that it was finally negatively impacting their profits, not that they heard your voices. You have to speak their language and they speak with money.