2026-10-20 22:31 UTC
ICYMI: Salesforce says personal AI agents will add call center traffic, not cut it: No survey, sample or call-volume figure backs Agentforce chief Kishan Chetan's forecast for service teams. Who pays for agents that redial every few hours? https://ppc.land/salesforce-says-personal-ai-agents-will-add-call-center-traffic-not-cut-it/ #Salesforce #AIagents #CallCenter #CustomerService #ArtificialIntelligence
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