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@Tutanota@mastodon.social

2026-10-28 11:31 UTC

@jab01701mid@mastodon.social @pyratebeard@harbour.cafe The current Tuta apps are built more than 99% without AI, but we are currently testing whether it makes sense to use AI tools to help developers speed up repetitive processes and increase efficiency overall. The goal of Tuta is to bring privacy to everyone and for that the Tuta apps must become much more feature-rich and competitive with Big Tech equivalents (eg Gmail).

Replies (40)

  • @Tutanota@mastodon.social 2026-10-28 11:32

    @jab01701mid@mastodon.social @pyratebeard@harbour.cafe It could very well be possible that we achieve this goal faster if we use AI in development in a defined way, but there are pros and cons to this.

    Open ##5286967

  • @pyratebeard@harbour.cafe 2026-10-28 15:19

    @Tutanota@mastodon.social @jab01701mid@mastodon.social your own contribution policy forbids ai usage "This project does not accept contributions or bug reports produced, in part or in full, with assistance of large language models (LLMs)/generative AI." any form of ai usage is more likely to jeopardise security and your ability to qualify as opensource, in my opinion.

    Open ##5290896

  • @theorangetheme@en.osm.town 2026-10-29 22:51

    @Tutanota@mastodon.social @jab01701mid@mastodon.social @pyratebeard@harbour.cafe For-loops and templates can do wonders for repetitive processes. That is, in fact, the entire point of computers! Slop is not necessary. What takes up so much time that you have to outsource your thinking and security to an LLM? What could possibly be slowing you down that is suddenly impossible to manage right as LLMs became popular?

    Open ##5317933

  • @Tutanota@mastodon.social @jab01701mid@mastodon.social @pyratebeard@harbour.cafe ugh. I was considering switching to a paid Tuta and setting up a work account there as well but if Tuta ends up joining the slopmail services I guess there's no need to bother. Right now, zero genAI is a highly attractive value proposition for many people and a zero genAI (in any phase) email service that also values privacy would be an easy way to stand apart from the competition. What sense does it make to go against your already popular anti-AI principles?

    Open ##5318985

  • @pseudonym@mastodon.online 2026-10-29 23:33

    @Tutanota@mastodon.social @jab01701mid@mastodon.social @pyratebeard@harbour.cafe Please don't. Just started to look in to Tuta, and it looks promising. But not if you are considering "AI" programming tools. Speaking as a now retried developer and security practitioner, please don't.

    Open ##5319010

  • @rotopenguin@mastodon.social 2026-10-30 00:43

    @Tutanota@mastodon.social noted.

    Open ##5321118

  • @Tutanota@mastodon.social @jab01701mid@mastodon.social @pyratebeard@harbour.cafe The problem is that not everyone wants privacy. Most people are happy to give up their privacy and use something that's good enough. That's why they stick with gmail and yahoo. Those of us that do want privacy and are happy to pay for the service don't want "feature rich" or AI infested software. We want responsible, private software that tries to make the world a better place, or at least doesn't make it a worse place.

    Open ##5321401

  • @hans@mastodon.hansup.be 2026-10-30 00:59

    @Tutanota@mastodon.social No! I knew this would happen. Every single tech company, always the same pattern. First cosplay like good guys. Then when enough naive people are in, slowly turn evil just like the big tech examples. AI and privacy? It’s one or the other. Dissappointed. Again.

    Open ##5321427

  • @EdCates@mastodon.social 2026-10-30 01:23

    @Tutanota@mastodon.social @jab01701mid@mastodon.social @pyratebeard@harbour.cafe Great. Now I have to put migrating my last account on hold while you decide whether you want to self-immolate on the slop machine or not. Make a decision soon, so I can GTFO of Google and into a provider that won't do this to me.

    Open ##5321619

  • @CuriousMagpie@beige.party 2026-10-30 01:47

    @Tutanota@mastodon.social gosh, that's too bad. I was giving serious consideration to switching to your services, but at this point why bother. Y'all are corrupt.

    Open ##5322065

  • @wcbdata@vis.social 2026-10-30 02:01

    @Tutanota@mastodon.social @jab01701mid@mastodon.social @pyratebeard@harbour.cafe omgwtf

    Open ##5322274

  • @Tutanota@mastodon.social @jab01701mid@mastodon.social @pyratebeard@harbour.cafe Enshittification speedrun.

    Open ##5322716

  • @junimo2@mastodon.social 2026-10-30 02:38

    @Tutanota@mastodon.social @jab01701mid@mastodon.social @pyratebeard@harbour.cafe Please don't. We need at least one email provider with a focus on privacy that doesn't use AI.

    Open ##5323094

  • @Tutanota@mastodon.social @jab01701mid@mastodon.social @pyratebeard@harbour.cafe Please don’t. Nobody likes the feature bloat of Big Tech products, and selling out your current customers to chase new ones is the path to ruin. Please, stop and think about what you are doing here.

    Open ##5323118

  • @daks@techhub.social 2026-10-30 03:09

    @Tutanota@mastodon.social Thanks for clarifying that. That's a pity. I really was considering you as a next point to move to. No more, ofc.

    Open ##5323533

  • @maniaclives@mastodon.world 2026-10-30 03:49

    @Tutanota@mastodon.social @jab01701mid@mastodon.social @pyratebeard@harbour.cafe just to pile on here: I was planning to switch over a few domains’ email handling to @Tutanota@mastodon.social in my quest to de-google, but will be looking elsewhere because of this mealy-mouthed response. 🤦‍♂️

    Open ##5324033

  • @Tutanota@mastodon.social PLEASE don't give over to slop coding. I pay you literally and only to avoid AI. If you go that route I will just use free email if I'm getting the same shit regardless.

    Open ##5324392

  • @leroy@indiehackers.social 2026-10-30 04:38

    @Tutanota@mastodon.social I’m curious which features you mean and whether: 1. have you polled existing users if they are happy with more features (defined) through the use of AI 2. have you asked potential users if their reason for not switching is due to lack of features. Personally, I’m looking at alternatives and I don’t need features beyond can receive and send mail. Maybe some folders too, but not necessary.

    Open ##5324796

  • @Doomstrike@metalhead.club 2026-10-30 04:49

    @Tutanota@mastodon.social @jab01701mid@mastodon.social @pyratebeard@harbour.cafe This is TERRIBLE news. I do pay and will quit Tuta, as much as it pains me to change email again

    Open ##5324897

  • @Hyperlynx@aus.social 2026-10-30 04:51

    @Tutanota@mastodon.social there is literally only one reason I now want to switch away from Proton, potentially to you, and you are currently evaluating sabotaging that reason.

    Open ##5324958

  • @iris@neuromatch.social 2026-10-30 04:56

    @Tutanota@mastodon.social please no. It's true you're not competitive on features, but you're not going to catch up with the likes of Google with any amount of AI, and I guarantee you are going to lose the niche you have. The people using Tuta trust it. Don't throw that away chasing hypothetical new users who are looking for something you aren't.

    Open ##5325018

  • @arisummerland@beige.party 2026-10-30 05:04

    @Tutanota@mastodon.social Please don't. Please. Just don't. Your audience, the people who actually use you, the people who actually recommend you, we do not want this. We do not want AI in your product. Please. Stop. Allow the bubble to burst. Just be what you are, which is perfectly good as-is.

    Open ##5325157

  • @timitii@mementomori.social 2026-10-30 05:25

    @Tutanota@mastodon.social @jab01701mid@mastodon.social @pyratebeard@harbour.cafe just considering to move to tutamail from gmail and proton, but i don't want more features.

    Open ##5325612

  • @nihkeys@mastodontti.fi 2026-10-30 05:29

    @Tutanota@mastodon.social Uhh, disappointed in this. No-AI was one of the reasons for me for switching to Tuta. @jab01701mid@mastodon.social @pyratebeard@harbour.cafe

    Open ##5325641

  • @tom@subdued.social 2026-10-30 05:32

    @Tutanota@mastodon.social @jab01701mid@mastodon.social @pyratebeard@harbour.cafe Adding my voice to the "please don't" crowd. I'm a Proton user who is now looking to switch after they've gone all-in on slop code. You were the leading option to replace Proton, please don't make their mistake. You make a security-sensitive product, and your company is worthless if you lose your customers' trust. Many if not most of your users came to you to get away from this bullshit. I don't want more features, I want simplicity and reliability.

    Open ##5325784

  • @Tutanota@mastodon.social i was considering tuta as a proton replacement, but the use of AI would definitely have me look elsewhere...

    Open ##5327620

  • @leeloo@c.im 2026-10-30 07:28

    @Tutanota@mastodon.social @jab01701mid@mastodon.social @pyratebeard@harbour.cafe Repetitive processes? Like meetings?

    Open ##5327723

  • @korrok@neopaquita.es 2026-10-30 07:52

    @Tutanota@mastodon.social @jab01701mid@mastodon.social @pyratebeard@harbour.cafe Estoy cansado, jefe

    Open ##5328026

  • @Tock@corteximplant.com 2026-10-30 08:00

    @Tutanota@mastodon.social @jab01701mid@mastodon.social @pyratebeard@harbour.cafe In other words: anti-AI folks are unhinged. If you are against AI, go use smoke signals and carrier pigeons. There are no paid software developers who do not use AI. Don't like it? Leave. We got it.

    Open ##5328153

  • @better_bovine@ieji.de 2026-10-30 08:19

    @Tutanota@mastodon.social I second @seanm@infosec.exchange's reply to this post. I'll be leaving your platform if LLM code starts being widely integrated into Tuta apps; it's proven itself time and time again to be not only hugely buggy, bloated and inefficient but an *enormous* security risk and it's absolutely not something I want in my apps that aren't too big, run reasonably well and do their job as advertised. *Actual* (not LLM-generated or "assisted") code, code that's actually been read through as it's written, is always going to be preferable to hastily-generated code that is genuinely not possible to check through and correct by hand (because if you're actually putting in any effort to check it it will need extensive fixing) adequately without the time savings being null and void. I am BEGGING Tuta to do the sensible thing here and take a firm position against the use of generative AI in its software. Tuta is such an agreeable company and it would be a damn shame to see them screw themselves over like this. Even if it's only used for "repetitive processes" (it always starts there of course), I thought we all agreed that a thousand lines of potentially dangerous bloat and unnecessary "features" was the LESS efficient option regardless of how fast it was written compared to a hundred lines that do as advertised and do it really well, as Tuta does at the moment. @jab01701mid@mastodon.social @pyratebeard@harbour.cafe

    Open ##5328458

  • @unaco@corneill.es 2026-10-30 09:16

    @Tutanota@mastodon.social I'm a long term customer of tutanota, i have a subscription for years now As a developper myself, if you move on to using more AI for your app, I will move somewhere else cause I know I can't trust dev who use IA I don't need tuta to be competitive with gmail at all, I need to be able to trust it and I can't trust IA-generated code and IA-gen users

    Open ##5329785

  • @akrab@todon.eu 2026-10-30 09:46

    @Tutanota@mastodon.social No, you don't need a fucking bazillion features. People want a basic encrypted email client that is not full of slop. Same for your other services.

    Open ##5330255

  • @canleaf@mastodon.social 2026-10-30 09:56

    @Tutanota@mastodon.social Who does that? Who tells Open source projects to throw away their own principles and go full AI? @jab01701mid@mastodon.social @pyratebeard@harbour.cafe

    Open ##5330514

  • @ipaschke@cyberplace.social 2026-10-30 09:57

    @Tutanota@mastodon.social @jab01701mid@mastodon.social @pyratebeard@harbour.cafe I just don't get the marketing strategy. All of Tuta's toots are just about how evil the perceived competitors (hint: it's not google or facebook) are, not what's great about them. And then one of their true competitors hands them an easy victory and they just say: Well, actually we want to be more like google and also want to use AI for that 🤡 . It's mind boggling. I have heard good things about them, but the maketing is just the worst.

    Open ##5330538

  • @Simonas@masto.ai 2026-10-30 10:04

    @Tutanota@mastodon.social Oh God No If Tuta plans to go down the elitist big tech slop route, can you recommend an alternative that does secure email without all the junk? Obvs any alternative excludes proton that’s also plunging headfirst into the swamp

    Open ##5330766

  • @lordtaku@mastodon.social 2026-10-30 10:54

    @Tutanota@mastodon.social I'm gonna delete my account if you use even a 0.000001% of IA

    Open ##5331671

  • @tripleman@mastodon.social 2026-10-30 11:04

    @Tutanota@mastodon.social The second you decide that your goal is to have *everyone* as a customer, you start poisoning the well with expediencies, shortcuts and "if we just…" Features and growth are nice, but the goal of privacy must remain primary. Delivering privacy to everyone *who wants it* and delivering that in a reliable, ethical and sustainable way is the better path.

    Open ##5331867

  • @the_wub@mastodon.social 2026-10-30 12:01

    @Tutanota@mastodon.social @jab01701mid@mastodon.social @pyratebeard@harbour.cafe Tutamail has the features I need. I do not want to use a product where the idea of "feature rich" is driving the project towards becoming (more and more) dependent on AI toolchains.

    Open ##5333539

  • @b3lt3r@mastodon.b3lt3r.com 2026-10-30 12:09

    @Tutanota@mastodon.social @jab01701mid@mastodon.social @pyratebeard@harbour.cafe I have been evaluating between Tuta and Proton for a couple of weeks now. As of today, neither are acceptable to me. Proton because of the CEO bullying to his people to adopt Ai and Tuta because the current client is awful, does not allow external client and now - this mad statement about becoming Gmail. I was moving off Gmail.... Ok off to search again

    Open ##5333842

  • @Tutanota@mastodon.social I will stop paying you guys immediately. I have sent numerous referrals your way. Don't screw this up by throwing away everyone's goodwill for greed. You're fools if you think you're free from enshittifying your service.

    Open ##5341157