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@joemcintyre@twit.social

2024-05-06 12:24 UTC

@jamesshore I found your post thoughtful and well reasoned. The product bets idea seems great. One point I'd like to ask you about is the framing around fixing bugs not being value-add for users and customers. Businesses lose users and customers over bugs and don’t I remember people saying “...cheaper to keep customers than new ones.” I suppose the whole “A Fatal Flaw” section is a bit of a counter point.

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