2024-05-06 12:24 UTC
@jamesshore I found your post thoughtful and well reasoned. The product bets idea seems great.
One point I'd like to ask you about is the framing around fixing bugs not being value-add for users and customers. Businesses lose users and customers over bugs and don’t I remember people saying “...cheaper to keep customers than new ones.”
I suppose the whole “A Fatal Flaw” section is a bit of a counter point.
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