@adele Thank you for this great post! It's kind of depressing to be honest... these people you're talking about know that carousels and chatbots and whatever is the current fad of the day are useless and only serve to annoy people, and they implement it anyway because everybody else has them too. Like you, I wouldn't have any idea how to convince them otherwise. But that's how the web became what it is today, because everybody is doing the same thing that everybody else is doing even though everybody else knows it doesn't make sense either. I agree with you, the only thing you can do is plant the seed and wait.