The gray area is when there is some sort of additional service rendered. For example, they give me a number that I put on my table and then someone brings me my order. The question is: is this a service beyond simply ordering and getting my food? That's a judgment call. But my confusion is how we're supposed to judge the quality of service before we even get that service. Tipping is out of control in America. (2/2) @user47@m.ai6yr.org