@ckent@urbanists.social @oldrawgabbit@mastodon.world @Heliograph@mastodon.au Not to mention how many of these companies, if they have a phone number at all… it just goes to a phone tree that wastes a bunch of your time. If you're lucky, you might be connected to a voicemail. And if you're super-lucky, they might call back with more than a parroted script that might as well be a phone tree. Because, you know, they don't want uppity customers wasting their time (by asking questions that can't be answered by a phone tree). 😒