2026-10-15 15:19 UTC
We gave the entire (well, no-PII, no active secbugs, etc) contents and history of Bugzilla to some very smart PhDs at uMontreal, and one of the things they came back with was this: somebody submitting their first bugfix was relatively unlikely to submit a second, but somebody on their fourth bugfix is quite likely to get to five, and six, and stick around.
I cannot emphasize enough how much you get from up front code ergonomics and human care in the early stages of the contributor relationship.
Replies (1)
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@mhoye@cosocial.ca 2026-10-15 15:53
On the other side of that coin, the psychological safety part of it, let me tell you: I'm the guy who killed IRC at Mozilla. I'm proud of it. One of the reasons I'm proud of it is the mobile IRC bouncers that didn't let people delete old DMs so I got to have conversations with colleagues where they showed me pages and pages and pages of vicious scrollback harassment that they had to endure for their jobs, sitting in their phones forever. The feature request was "I just want this to stop."