2026-04-28 14:07 UTC
@chakie@toot.community a couple things: eep, that sucks. Sorry.
But also, they walked back their whole ‘must use their own disks’ thing, and when was going on, they did carve out an ‘existing customer/raid’ exemption, so you should be good.
About 2 years ago now, my 8-bay Synology went tits-up, and I just emailed their support folks and they just sent me a new unit — and my unit was well out of warranty. Give them a shout, and see what happens.
Replies (1)
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@chakie@toot.community 2026-04-28 14:56
@octothorpe@mastodon.online Mine is a DS918+, which is 7-8 years old now. I haven’t really (apart from your story) heard much good about their support lately. Ideally I would like to plug the disks into something other than Synology, but that’s not possible.