2026-07-25 13:13 UTC
@cub80_appleby@mastodon.stickbear.me 1) Press NVDA+Q
2) Down arrow to 'Restart with add-ons disabled and debug logging enabled'
3) Press ENTER
Next, recreate the issue - do whatever causes problems.
To get NVDA's log after that and attach it to a message:
1) Press WINDOWS+R to open Windows' Run dialog
2) Type %temp% and press ENTER (that's the percent sign, the letter t e m p and another percent sign). Windows Explorer should open to the temporary folder.
3) Press TAB to move to the file list
1/2
Replies (1)
-
@NVAccess@fosstodon.org 2026-07-25 13:14
@cub80_appleby@mastodon.stickbear.me 2/2 4) Press N & move down to find up to three files: nvda.log (the log file for the current or most recent NVDA session), nvda-old.log (the log from the previous session), nvda-crash.dmp (a crash dump created if NVDA itself crashes). 5) Depending on what email program you use, the steps will be different, but attach as many of those three files to an email to info@nvaccess.org as will be useful, and again in the body of the message describe a bit about what has happened.